Provides information services at a reception desk, both orally and in writing, to Spanish and English speaking clients or visitors; Receives visitors, ascertains the nature of business, answers questions, responds to complaints, or refers them to proper office or individual; Arranges appointments with appropriate departmental personnel for clients or other visitors; Maintains complex records and files; maintains logs of reception activities; Performs miscellaneous clerical work of general assistance to the office supervisor or administrative personnel; Provides visitors or clients with applications, forms or claims for departmental services, and provides them with needed information or assistance in completing them; Receives, date stamps, logs and distributes all incoming mail to appropriate staff members; Prepares informational material for large mailings and/or distribution on established mailing lists; Maintains familiarity with the department's operations in order to provide the public with information regarding the department's programs and services, requirements for eligibility or schedule of events; May operate a telephone switchboard or multiple number call directory; May access protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e. incidental vs extensive); Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; May perform other incidental tasks, as required.

Pay:

$17.00 - $17.01 per hour

Work Location:

In person