Description We are looking for a Front Desk Coordinator to support daily reception and care coordination activities for a healthcare organization. This Contract position is ideal for someone who creates a positive first impression, stays organized in a fast-paced setting, and communicates with empathy. The person in this role will help keep front office operations running smoothly while assisting with scheduling and general administrative tasks.

Responsibilities:

• Welcome patients, visitors, staff, vendors, and community partners while overseeing entry at the front desk.
• Manage a steady flow of incoming phone calls, route inquiries to the appropriate contacts, and record accurate messages when needed.
• Coordinate appointments and calendars, working with medical offices and related parties to support basic care coordination needs.
• Share clear and courteous information about available programs, services, and the admissions process with callers and guests.
• Receive, sort, and distribute mail, deliveries, and packages to the appropriate recipients.
• Keep the reception area tidy, organized, and welcoming to ensure a positive experience for everyone entering the facility.
• Provide day-to-day administrative assistance such as email communication, filing, and other office support tasks as assigned. Requirements
• Prior experience in a front desk, receptionist, administrative support, or customer service role is required.
• Background in a healthcare setting is preferred, though not mandatory.
• Strong verbal and written communication skills with an approachable and service-oriented manner.
• Ability to manage multiple calls, visitors, and requests efficiently throughout the workday.
• Solid organizational skills with close attention to detail and follow-through.
• Demonstrated discretion when handling confidential or sensitive information.
• Comfort using phone systems, scheduling tools, and standard office communication platforms.

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