Receptionist / Resident Services Coordinator Countryside Manor | Fremont, Ohio Full-Time | Day Shift Countryside Manor, a proud CCH Healthcare facility and Great Place to Work® Certified , is seeking a friendly, organized, and compassionate Receptionist / Resident Services Coordinator to join our team. This position plays an important role in creating a welcoming experience for residents, families, visitors, and staff while supporting the day-to-day administrative operations of the facility. The ideal candidate enjoys helping others, staying organized, and managing multiple responsibilities in a fast-paced healthcare environment.

Responsibilities:

Reception Welcome residents, families, visitors, vendors, and staff in a professional and friendly manner. Answer and direct incoming phone calls. Assist visitors with questions and provide general facility information. Receive and distribute mail and deliveries. Perform general clerical duties including filing, scanning, copying, and data entry. Appointment Scheduling Schedule and coordinate resident medical appointments. Arrange transportation for appointments as needed. Communicate appointment details with nursing staff, providers, and families. Maintain appointment calendars and ensure documentation is accurate. Assist residents, families, and departments with administrative requests. Help support a positive resident and family experience. Central Supply Order, receive, stock, and distribute medical and office supplies. Monitor inventory levels and maintain accurate supply records. Keep supply areas organized and well stocked. Coordinate with vendors regarding deliveries. Assist with inventory counts and other administrative projects as assigned.

Qualifications:

High school diploma or GED required. Previous receptionist, administrative, scheduling, customer service, or healthcare experience preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient with Microsoft Office and general computer applications. Ability to work independently and as part of a team. Long-term care experience is a plus.

Benefits:

Competitive wages Medical Insurance Paid Time Off (PTO) Employee Referral Bonus Program Career growth and advancement opportunities Great Place to Work® Certified workplace At Countryside Manor, we're committed to providing exceptional care while creating a warm, welcoming environment for our residents, families, and team members. If you're organized, compassionate, and enjoy making a difference every day, we'd love to have you on our team. Apply today and join the Countryside Manor family in Fremont, Ohio!

Job Type:

Full-Time