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HI
Hampton Inn Sidney
Front Desk Agent
Career Insights for Receptionist
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Based on Ohio data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,905 / year median in Ohio
+5% projected growth
Job Description
Overview Join our dynamic team as a Front Desk Agent, where your energetic and welcoming presence will set the tone for exceptional customer experiences. In this vital role, you will serve as the first point of contact for visitors and clients, managing front desk operations with enthusiasm and professionalism. Your technical proficiency, organizational skills, and commitment to outstanding service will ensure smooth daily operations and foster a positive environment for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while making a meaningful impact in a fast-paced setting. This is for two days first shift and two days second shift. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Manage multi-line phone systems efficiently, directing calls accurately and courteously Handle data entry tasks using spreadsheets, word processing, and productivity software with precision Maintain organized filing systems and perform clerical duties such as proofreading, document preparation, and record keeping Assist with office management tasks including scheduling appointments, managing supplies, and coordinating mail services Provide exceptional customer support by addressing inquiries promptly and professionally Utilize technical skills in computer literacy and office software to streamline daily operations and improve productivity Experience Proven office experience with strong clerical and administrative skills Familiarity with customer service principles and phone etiquette in a professional environment Experience using Microsoft Office suite (Word, Excel, Outlook) and spreadsheets for data management Ability to operate multi-line phone systems confidently and handle high-volume call traffic Bilingual abilities are highly desirable to support diverse client interactions Demonstrated organizational skills with attention to detail in data entry, filing, and document proofreading Prior experience in front desk or personal assistant roles is advantageous but not mandatory; enthusiasm to learn is key Join us if you're ready to bring energy, organization, and professionalism to a vibrant team. Your dedication will help create a welcoming atmosphere that leaves a lasting positive impression on every visitor!