We are looking for a detail-oriented and welcoming Receptionist to support daily front-desk operations for a services environment in Massachusetts. This contract position is ideal for someone who communicates clearly, handles incoming calls with confidence, and creates a positive first impression for visitors and clients. The role requires strong organization, attention to detail, and the ability to manage a busy phone system while assisting with general administrative support.
Responsibilities:
- Greet visitors and direct them appropriately to ensure a courteous and efficient front-office experience.
- Manage a multi-line phone system by answering, screening, and routing incoming calls to the correct contacts.
- Maintain an orderly reception area and help create a welcoming atmosphere for clients and staff.
- Respond to general inquiries by phone and in person with accuracy, courtesy, and tact.
- Support routine administrative tasks such as taking messages, handling basic correspondence, and assisting with office coordination.
- Monitor front-desk activity throughout the day and help ensure smooth communication between internal teams and external contacts.