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NVA SAHO Owasso West Animal Hospital & Pet Resort
Pet Resort Receptionist
Career Insights for Receptionist
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Based on Oklahoma data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,054 / year median in Oklahoma
+8% projected growth
Job Description
Love pets? Love people? Build a career where you get to make both happy. At SAHO Owasso West Animal Hospital & Pet Resort, we're looking for someone who genuinely enjoys helping people, loves animals, and thrives in a fast-paced environment where no two days are the same. This is not your typical front desk position. Our Pet Resort Client Service Representatives are the heart of our boarding and daycare operation. You are the first smile our clients see when they arrive and the last impression they leave with. You'll build lasting relationships with pet owners, ensure every guest receives exceptional care, and help create an experience that keeps families coming back. If you're someone who likes staying busy, solving problems, taking initiative, and making people feel cared for, we'd love to meet you. What You'll Do Welcome boarding and daycare guests and their families Check pets in and out for lodging and daycare Review and accurately document feeding, medication, and special care instructions Schedule boarding reservations, daycare visits, and daycare evaluations Answer phones and assist clients with questions Help clients choose services that best fit their pets' needs Communicate important information with our pet care team Ensure every visit is organized, smooth, and stress-free Build strong relationships with our pet resort families We're Looking for Someone Who... ✔ Loves both animals and people ✔ Is naturally friendly, confident, and professional ✔ Pays close attention to details ✔ Can multitask without becoming overwhelmed ✔ Takes ownership instead of waiting to be told what to do ✔ Enjoys solving problems and finding solutions ✔ Communicates clearly with clients and teammates ✔ Works well independently while being a dependable team member ✔ Wants to continually learn and grow Experience Previous experience in customer service, veterinary medicine, boarding kennels, daycare, hospitality, or reception is a plus—but it's not required. We're happy to teach our systems. We can't teach a positive attitude, compassion, reliability, and a genuine desire to provide outstanding customer service. What We Offer Supportive team culture Paid training Opportunities for advancement Employee pet discounts Health insurance options Retirement benefits Paid Time Off Paid holidays (our Pet Resort is closed for six major holidays) A workplace where your ideas and initiative are valued Schedule Our Pet Resort is open 7:00 AM - 8:00 PM , seven days a week. Flexible scheduling is required, including rotating weekends. Why You'll Love Working Here At SAHO, we believe exceptional pet care starts with exceptional people. We work hard, support one another, and genuinely care about our clients, their pets, and each other. If you're looking for a career where you can make a difference every day—not just answer phones—we'd love to hear from you. Apply today and become part of a team that's passionate about caring for pets and the people who love them.