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BW
Best Western Bard's Inn
Front Desk Agent
Career Insights for Receptionist
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Based on Oregon data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$41,280 / year median in Oregon
+5% projected growth
Job Description
Overview We are seeking a dedicated and personable Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply. Please call Jon Warren at 541-261-7221 for inquires! Duties Greet and assist clients upon arrival with a friendly demeanor. Manage phone systems, directing calls appropriately and taking messages when necessary. Schedule appointments and maintain an organized calendar for staff members. Handle clerical tasks such as filing, data entry, and maintaining client records. Utilize QuickBooks for basic financial transactions and record-keeping. Provide information about services offered and answer any inquiries from clients. Ensure the front desk area is clean, organized, and welcoming at all times. Assist with administrative tasks as needed, supporting other team members. Qualifications Previous experience as a clerk, dental receptionist, or personal assistant is preferred. Strong organizational skills with the ability to multitask effectively. Proficiency in phone systems and calendar management tools. Familiarity with QuickBooks is a plus. Bilingual abilities (Spanish) are highly desirable. Excellent communication skills, both verbal and written. Ability to work independently as well as part of a team in a fast-paced environment. A positive attitude and commitment to providing outstanding customer service. If you are passionate about delivering exceptional service and possess the skills outlined above, we invite you to apply for the Front Desk Agent position.