A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Ashland, OR | Full-Time Illume Aesthetics is hiring a Front Desk Receptionist•MedSpa to be the welcoming face of our luxury medical aesthetics practice. As our Front Desk Receptionist•MedSpa, you'll set the tone for every client interaction, combining warmth, professionalism, and efficiency. You'll help clients feel comfortable from the moment they arrive, while also managing the daily operations that keep our clinic running smoothly.
Responsibilities:
Greet and welcome all clients with a warm, professional demeanor Answer calls, manage the phone system, and respond to inquiries promptly Schedule appointments, manage provider calendars, and confirm bookings Provide service information, explain promotions, and upsell memberships when appropriate Process transactions, maintain accurate patient records, and ensure confidentiality Keep the front desk organized, stocked, and presentation-ready Collaborate with the clinical team to ensure a seamless client experience
Requirements:
Previous experience as a Front Desk Receptionist or in a customer service role (MedSpa, medical, dental, or wellness experience preferred) Proficiency with phone systems, Google Suite, and scheduling/POS software Strong organizational skills with the ability to multitask in a fast-paced environment Excellent communication and interpersonal skills Professional, friendly, and approachable personality Interest in aesthetics, skincare, and wellness
Results:
In this role, you will be expected to: Maintain a 95%+ accuracy rate in scheduling and patient records Achieve high patient satisfaction ratings for professionalism and friendliness Support sales and booking goals through effective client engagement Ensure the front desk area is organized, clean, and stocked at all times Contribute to overall clinic efficiency and a positive work environment
Return:
$20/hour + potential bonuses Health, dental, vision, 401(k) with match Paid time off, paid training, continuing education Employee discounts on services and products Career growth opportunities into assistant manager or manager roles If you are a Front Desk Receptionist•MedSpa who loves creating exceptional first impressions and thrives in a client-focused environment, apply today via Indeed.
Pay:
From $20.00 per hour
Benefits:
Employee discount Health insurance Paid time off Vision insurance
Experience:
Medical receptionist: 3 years (Preferred) Customer service: 3 years (Required)
