Arrowleaf Veterinary is seeking a full-time receptionist! At Arrowleaf Veterinary, we believe in being a place where you look forward to coming to work, where you improve the lives of pets and their parents every day, and where your skills are used consistently. We want you to be engaged in your role, valued by your colleagues, and empowered by your responsibilities. Our most important goal is to enable our clients to have more healthy days with their pets, and we believe that the best way to achieve that is to have a well-trained, happy staff who are robust in knowledge and compassion. Our work culture is one of compassion, open communication, trust and education. We offer a healthy work-life balance, the opportunity for continued growth and professional development.

Essential duties and responsibilities:

Provide excellent customer service with compassion Attention to client and pet needs Exceptional attention to detail Identify with and work compassionately with clients in various emotional states Answer and triage phone calls from clients Schedule appointments and procedures Check-in clients Monitor client flow from check-in to discharge Monitor schedule and flow Managing record requests between other hospitals and specialty practices. Assist in cleaning the hospital including but not limited to keeping reception desk area and lobby clean and sanitary, filling prescriptions, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed Process transactions and handle money Maintain proper documentation in the electronic medical record Relay appropriate information to/from clients to doctors and/or management Computer skills: use Windows based computer systems, learn NaVetor (veterinary practice electronic medical record software), Word, email, web search and other skills needed to effectively use the practice management software program.

• Assist with patient handling on a case-by-case basis
• Handle pet remains after humane euthanasia
• Attend all mandatory meetings
• Work confidently when pace is fast, and conscientiously prepare for those times when the pace is slow
• Ability to think critically and solve problems
• Work respectfully in a team

Punctuality Qualifications:

High School Diploma or G.E.D. At least 1 year of veterinary reception experience or 2 years of medical reception experience Must be able to safely lift 50 pounds. Basic math and writing skills

Benefits:

Benefits include medical health insurance through Moda, 401(k) with company match, paid sick and vacation time, paid holidays (New Years, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas), pet discounts, vendor discounts, uniform, on-the-job training. We are an equal opportunity employer and welcome applicants of any gender, sex, race, identity, religion, ethnicity, color or age.

Compensation:

$17-22/hour based on experience 32-40 hours per week Join us as a full time receptionist where you can find joy in coming to work, feel valued in your skills and knowledge, and be supported as you grow within the field! If you would like to apply, please submit your cover letter and resume to Indeed or email to info@arrowleafveterinary.com. We look forward to hearing from you!

Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan

Experience:

veterinary: 1 year (Preferred) Medical receptionist: 2 years (Preferred)

Language:

English (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Hood River, OR 97031 (Required)

Work Location:

In person