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Lotus Behavioral Health Services

Front Desk Staff

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$37,254 / year median in Pennsylvania

-0% projected decline

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Job Description

Job Summary We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management and communication skills while contributing to a professional and vibrant workplace. Duties Greet visitors, clients, and vendors with a warm and professional demeanor, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, demonstrating excellent phone etiquette and providing accurate information or directing calls appropriately Manage front desk operations including scheduling appointments, maintaining visitor logs, and handling incoming and outgoing mail Perform clerical tasks such as filing, data entry, proofreading documents, and updating records using Microsoft Office applications like Word and Excel Support office management activities by organizing supplies, managing calendars, and assisting with administrative tasks as needed Provide customer support by addressing inquiries via phone or in person with professionalism and clarity Maintain a tidy reception area, ensure all office equipment is functional, and assist with basic computer literacy tasks to support daily operations Experience Previous office experience or administrative support roles demonstrating strong organizational skills and multitasking abilities Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer literacy skills Experience answering multi-line phones with professionalism and courtesy Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors Clerical experience including filing, proofreading, calendar management, and data entry is preferred Excellent customer service skills with a friendly attitude and strong communication capabilities Demonstrated ability to manage time effectively in a fast-paced environment while maintaining attention to detail Join our team as a Front Desk Staff member where your enthusiasm for organization and customer service will shine! We value energetic individuals who thrive on creating positive first impressions while supporting the operational needs of our organization. This paid role offers the perfect platform to grow your administrative expertise in a lively professional setting.
Pay:
$15.00 - $18.00 per hour Expected hours: 36.0 - 40.0 per week
Benefits:
Employee discount Health insurance Paid time off
Work Location:
In person