Front Office Receptionist

About Us:

The Pain and Sleep Therapy Center of the Main Line is growing, and we're excited to welcome a new team member! We specialize in improving patients' breathing, sleep, and overall well-being through customized treatment solutions. In addition to sleep and airway-focused care, we are also treating TMJ disorders helping patients find relief from jaw pain and related conditions. Our team is passionate about making a direct impact on patient health, and we provide comprehensive onboarding and training to set you up for success.

Position Overview:

We are seeking a motivated and detail-oriented Front Desk to join our team. This role combines front desk responsibilities with patient coordination, financial discussions/payment collection, and administrative support. You'll play a key role in ensuring a smooth patient experience from check-in to treatment acceptance.

Key Responsibilities:

Greet and check in patients in a friendly, professional manner Schedule and manage patient appointments efficiently Handle incoming calls, patient questions, and general front desk communication Prepare, explain, and present financial forms along with financial options Collect, process, and post patient payments accurately Verify insurance and assist with billing-related inquiries Support patient follow-ups and retention efforts

Qualifications:

3+ years of experience in a front desk or treatment coordinator role (healthcare or dentistry preferred) Strong customer service and communication skills Comfortable discussing finances and collecting payments Knowledge of insurance, billing practices, and treatment planning Highly organized with strong attention to detail and multitasking ability Compassionate, team-oriented, and patient-focused mindset Confident, professional, and able to guide patients through decisions

What We're Looking For:

A strong work ethic and a sense of ownership in your role Someone who is passionate about health and wellness A team player who thrives in a fast-paced, growing environment A proactive mindset with the ability to support both patients and team goals

Benefits:

Paid time off Employee discounts

Schedule:

Monday to Thursday 8-hour day shifts No weekends

Work Location:

In person

Pay:

$23.00 - $26.00 per hour

Benefits:

Paid time off Application Question(s): How many years of front office experience do you have?

License/Certification:

PA radiology license (Preferred)

Work Location:

In person