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Skin Smart Dermatology
Front Desk Receptionist/Call Center
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Based on Pennsylvania data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Summary We are seeking a friendly and organized Front Desk Receptionist/Call Center Rep to join our team. The ideal candidate will be the first point of contact for our clients and visitors, whether in person or on the phone, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities Greet and welcome visitors in a professional manner. Answer phone calls and respond to inquiries promptly. Schedule appointments and manage calendars for office staff. Perform data entry and maintain accurate records. Assist with office management tasks, including maintaining office supplies and equipment. Handle incoming and outgoing mail and packages. Ensure the front desk no waiting areas are tidy and organized at all times. Skills Experience in a medical office is required. Exceptional customer service skills with a friendly demeanor. Proficient in data entry with strong attention to detail. Strong calendar management skills to coordinate appointments effectively. Ability to work independently as well as part of a team in a busy environment. Excellent organizational skills with the ability to prioritize tasks efficiently. Join our dynamic team where your contributions will be valued, and you will have the opportunity to grow professionally!