Responsibilities:
This key position is responsible for all front desk duties including checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
- Warmly greet and welcome patients.
- Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Perform routine administrative duties in a timely manner such as preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
- Complete opening/closing duties and other duties as assigned.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance. Qualifications
- High School Diploma/GED required.
- MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
- Excellent telephone etiquette, pleasant personality and amazing customer service skills.
- Verbal and written communication skills; ability to clearly communicate with others.
- Previous experience in a similar role desired but not required.
Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance
Work Location:
In person