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Now viewing: Front Desk Receptionist
BE
Bucks ENT Associates, P.C.
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
Job Description
Responsibilities:
This key position is responsible for all front desk duties including checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.- Warmly greet and welcome patients.
- Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Perform routine administrative duties in a timely manner such as preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
- Complete opening/closing duties and other duties as assigned.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance. Qualifications
- High School Diploma/GED required.
- MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
- Excellent telephone etiquette, pleasant personality and amazing customer service skills.
- Verbal and written communication skills; ability to clearly communicate with others.
- Previous experience in a similar role desired but not required.