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Delano Nail Bar and Spa LLC
Nail Salon Receptionist
Career Insights for Receptionist
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Scorecard
Based on Pennsylvania data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Summary Join our vibrant team as a Nail Salon Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional customer experience. In this dynamic role, you will be the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations. Your enthusiasm and organizational skills will help create a friendly environment that keeps clients coming back. This paid position offers an exciting opportunity to develop your customer service expertise within a thriving beauty setting. Responsibilities Greet clients warmly and provide outstanding customer service to create a positive salon atmosphere Schedule appointments efficiently using POS (Point of Sale) systems and manage walk-in traffic Answer phone calls with professionalism, providing information about services, promotions, and scheduling Assist with product demos and upselling of nail care products and salon services to enhance client satisfaction and sales Handle cash transactions accurately, including cashiering and cash handling procedures Maintain cleanliness and organization of the reception area, including merchandising and stocking supplies Support the salon team by coordinating appointments, managing client records, and ensuring seamless communication between staff and clients Skills Strong communication skills with the ability to engage confidently with diverse clients in bilingual settings if applicable Proven experience in supervising or leading a team, with the ability to oversee daily operations effectively Familiarity with POS systems, retail sales, merchandising, and stock management Excellent phone etiquette and customer service skills to handle inquiries professionally Ability to perform basic math for retail math calculations, cash handling, and sales transactions Experience in retail or grocery store environments is a plus for understanding fast-paced customer interactions Knowledge of upselling techniques to promote products and services effectively This role is perfect for motivated individuals eager to grow their career in the beauty industry while delivering top-tier service. If you thrive in energetic environments where communication and organization are key, we want to hear from you!