At Paoli Family Dentistry , we believe every patient deserves exceptional care and a positive experience from the moment they walk through our doors which earned us recognition as Philadelphia Magazine's Top Dentists of 2025 . We're looking for a compassionate, organized, and confident Front Desk Coordinator who can educate patients, build trust, and guide them through their treatment journey. If you're passionate about helping patients understand the value of dentistry, enjoy building relationships, and thrive in a fast-paced, team-oriented environment, we'd love to meet you.

Key Responsibilities:

Present treatment plans clearly and confidently while educating patients on their options Discuss insurance benefits, financing options, and estimated out-of-pocket costs Schedule treatment to maximize patient convenience and office efficiency Follow up on outstanding treatment and help patients move forward with recommended care Coordinate with doctors, hygienists, and the administrative team to ensure seamless patient experiences Verify insurance benefits and maintain accurate patient records Build lasting relationships through outstanding communication and customer service

Skills & Qualifications:

Minimum of 2 years of dental front office experience (required) Strong understanding of dental insurance, treatment planning, and financial arrangements Excellent communication and relationship-building skills Ability to confidently discuss treatment and overcome patient objections with empathy and professionalism Highly organized with exceptional attention to detail Positive attitude and a team-first mindset Experience with Open Dental or similar dental software is preferred Why you'll love working here: Competitive hourly pay ($20-25/hr) based on experience Paid time off and paid holidays Health benefits 401(k) with employer match Modern, technology-driven practice Supportive leadership and an exceptional team culture A stable schedule that promotes work-life balance (4-day work week) Why Join Paoli Family Dentistry? We're more than just a dental office—we're a team that genuinely cares about our patients and each other. We foster a positive, collaborative environment where your ideas are valued, your contributions make a difference, and you'll have the opportunity to grow professionally while helping patients achieve healthier, more confident smiles. If you're an experienced dental professional who enjoys connecting with patients and helping them move forward with the care they need, we'd love to hear from you. Apply today and become part of the Paoli Family Dentistry family!

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) matching Health insurance Paid time off

Experience:

dental front desk: 2 years (Required) Open Dental or equivalent software: 1 year (Preferred)

Work Location:

In person