We are looking for a Front Desk Coordinator to support daily front office operations for a local township. This long-term contract opportunity is ideal for someone who enjoys assisting the public, managing administrative tasks, and creating a welcoming experience for visitors. The person in this role will serve as a key point of contact, helping keep the front desk organized, responsive, and service-focused.

Responsibilities:

• Welcome visitors, provide guidance on department services, and ensure each guest has a positive and welcoming experience.
• Manage a multi-line phone system by answering incoming calls, directing inquiries to the appropriate staff, and taking accurate messages when needed.
• Handle front desk administrative support such as scheduling, document preparation, data entry, and maintaining organized office records.
• Process payments and balance basic cash transactions with accuracy while following established handling procedures.
• Respond to general questions from community members regarding programs, facilities, and front office services.
• Coordinate day-to-day reception coverage by monitoring lobby activity and maintaining an orderly, efficient front desk environment.
• Support departmental staff with routine clerical tasks and assist with service-related follow-up as requests come in.