Overview SunPointe Health is seeking a friendly, professional, detail-oriented telephone receptionist to serve as an important point of contact for patients and the practice. The telephone receptionist is responsible for handling incoming telephone calls, assisting patients with questions and scheduling needs, coordinating information between patients and staff and supporting the overall administrative functions of the practice. Duties Answer all incoming phone calls promptly and professionally. Identify the purpose of calls and appropriately assist, transfer or route calls to the appropriate staff member. Assist with scheduling patient appointments using electronic health record (EHR) Assist with patient check-in and check-out processes, including collecting necessary documentation and updating medical records Maintain confidentiality in accordance with HIPAA regulations and clinic policies while handling sensitive medical records and health information management tasks Strong organizational skills combined with the ability to prioritize tasks in a fast-paced environment

Pay:

From $15.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person