Complete the daily closing checklist:

lock doors, lights off, straighten reception and common areas. What You Bring A genuine passion for serving people in person, every day; this is the most important qualification! High school diploma or equivalent; prior reception, call center, hospitality, or customer service experience preferred. A professional, patient phone manner; able to manage a multi-line phone system and calmly support anxious or frustrated callers. Accurate data entry and message-taking skills; comfort with scanners, fax machines, postage meters, and standard office software. Willingness and ability to learn the firm's case management system (Neos) for intake entry. Strict confidentiality with client and medical information. Bilingual (English/Spanish) — required. How We'll Know You're Succeeding Calls are answered promptly and professionally; messages are routed accurately the same day. Incoming mail is scanned, and outgoing mail is processed the same business day. The daily reminder call list is completed each day. Quick intakes are completed accurately using the standard script. The closing checklist is completed every business day. This job description describes the general nature of the work performed and is not an exhaustive list of all duties. Responsibilities may be added, removed, or reassigned as firm needs evolve. All team members are expected to maintain strict client confidentiality and to provide cross-coverage support as directed.

Benefits:

Salary:

commensurate with experience Paid medical insurance Paid vacation and sick time Robust 401(k) plan with employer matching

Job Types:

Full-time, Part-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Application Question(s): What interested you most in the opportunity to work with us?

Language:

Spanish (Required)

Work Location:

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