Operational Support Staff (closing) Rhode Island Office of the Postsecondary Commissioner Providence, RI Job Details Part-time $21 an hour 1 day ago Qualifications Visitor query response Computer operation Phone communication Word processing Computer literacy In-person customer service In-person test proctoring Answering guest questions Phone call screening High school diploma or GED Telephone systems School policy and procedure enforcement Communication skills Entry level Full Job Description Operational Support Staff (Closing)

JOB DESCRIPTION

Rhode Island Office of the Postsecondary Commissioner has an immediate need for a part-time operational support staff member (closing shift) at its Westerly Education Center, a workforce training and postsecondary education center located in Westerly. The operational support staff member is entrusted to enforce all policies and ensure the safe operation of Westerly Education Center. Essential Duties and Responsibilities Answer main telephone, assist callers, take messages, and direct calls to appropriate program staff Perform noncomplex, general clerical, word processing and office support duties Act as frontline customer service representative for Westerly Education Center Assist guests by providing information and services or directing guests to the appropriate source for assistance Familiarity with computers and the internet Assist with staff coverage needs to support the delivery of services that include room rentals, catering, credit bearing courses, workforce development training and test proctoring

Shifts:

Closing Shift (8 p.m. - 12 a.m.)

Work Location:

In person Physical/Mental Requirements Constantly use manual dexterity, follow directions, and adhere to detail. Frequent sitting, standing, speaking, seeing, hearing, and listening. Frequently use eye/hand coordination. Qualifications High school diploma or equivalent preferred Must pass a successful background screening Strong communication skills Professional appearance References upon request Must have a vehicle or reliable transportation

Experience:

Customer service: 1 year (Preferred) This is a part-time, non-standard (exempt) position with a pay rate of $21/hour. The operational support staff report to the director of Westerly Education Center. Interested candidates should submit a resume and cover letter. No phone calls or walk-ins, please. The job will remain posted until a candidate is hired.

To Apply:

https://riopc.edu/jobs/operational-support-staff-closing/ je-175506ec488c464ba1d7a953ed35cdde