At Genesis Smiles Pediatric Dentistry in Laurens, SC, our mission is to provide exceptional oral health care for infants, children, adolescents and individuals with special health care needs in a compassionate and family-centered environment. Our vision is to elevate the quality of life of our team members and the families we serve. Our core values include Maintaining the highest levels of professional ethics Exceeding the standards of oral health care Exercising compassion and kindness in our interactions with our patient families and our team members We are looking for a Front Desk Coordinator to join our growing team. This is a full time (4-5 days/week) position. The ideal candidate will have excellent communication and organizational skills, and a strong customer service background. Knowledge about dental insurance including verifying insurance eligibility, and understanding insurance terms such as deductibles, copay and coinsurance would be very important. We are looking for someone with a growth mindset and a servant heart to grow with us and help maintain our team culture.

Duties:

Greet and assist families as they arrive, ensuring a positive first impression. Manage front desk operations, including but not limited to check-in/check-out procedures, answer incoming calls, and schedule appointments. Maintain a clean and organized front desk area. Memorize and use scripts effectively both, over the phone and in person. Verify insurance coverage, balance credit transactions and provide basic financial clerical support. Comfortably and efficiently handle multiple deadlines and task assignments. Work both independently and cooperatively in team settings. Learn to operate new office technologies as they are developed and implemented. Handle confidential information with discretion and professionalism.

Requirements:

Previous experience as a Front Desk Receptionist or in a similar role is preferred. Proficiency in Microsoft Office Suite is a plus. Strong customer service skills with the ability to communicate effectively with families and team members. Experience with medical or dental reception is beneficial but not mandatory. Excellent organizational skills with attention to detail for accurate data entry. Ability to work independently while managing multiple tasks efficiently. Bilingual (English & Spanish) candidates are encouraged to apply. A friendly demeanor with a professional appearance is essential for this role. Join our team as a Front Desk Coordinator where you will play a vital role in providing exceptional service while supporting our operations. We look forward to welcoming you!

Pay:

$16.00 - $21.00 per hour

Benefits:

Employee discount Paid time off Professional development assistance

Work Location:

In person