Job description: We are looking for a friendly, dependable, and professional Front Desk Patient Coordinator to join our Pearle Vision, Mt. Pleasant team. The ideal candidate enjoys working with people, is organized, and thrives in a fast-paced environment. Optical or medical office experience is preferred, but willing to train the right person.
Responsibilities:
Welcome patients and provide exceptional customer service Check patients in and out efficiently Verify vision insurance benefits File and process insurance claims accurately Schedule appointments and answer incoming phone calls Collect copays and process payments Assist the optical department with frame selection, dispensing, and patient needs when needed Assist technician with patient flow and other duties needed Maintain accurate patient records and ensure a smooth office workflow
Qualifications:
Friendly, positive and professional attitude Excellent communication and customer skills Strong organizational and multitasking abilities Reliable with excellent attendance Experience in an optometry, ophthalmology, or medical office preferred Knowledge of vision insurance and insurance filing is a plus Willingness to work as a team and help wherever needed
What We Offer:
Paid time off Employee discount on eyewear Supportive, team-oriented work environment Opportunities for growth and training