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S & A Professional Services
Front Desk Receptionist
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Based on Tennessee data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,283 / year median in Tennessee
+14% projected growth
Job Description
Overview We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management activities. The ideal candidate will be energetic, organized, and possess excellent communication skills to create a positive first impression for visitors and callers alike. This paid position offers an exciting opportunity to develop your administrative expertise within a professional environment that values proactive and personable team members. Responsibilities Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems, directing calls efficiently and courteously while maintaining excellent phone etiquette. Handle incoming correspondence, emails, and inquiries with accuracy and professionalism. Maintain organized filing systems, data entry records, and manage document proofreading to ensure accuracy. Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar software. Assist with clerical duties including photocopying, faxing, scanning, and maintaining office supplies inventory. Provide customer support by addressing inquiries promptly and professionally, ensuring a positive experience for clients and visitors. Skills Proven experience in office management or administrative support roles with strong organizational skills. Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with multi-line phone systems and phone etiquette to handle calls effectively. Bilingual - Spanish/English Required Strong typing skills combined with data entry experience to ensure quick and accurate record keeping. Knowledge of clerical procedures such as filing, proofreading, and document management.