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ST
SANTANA TAX SERVICES
Front Desk Receptionist
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Based on Tennessee data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,283 / year median in Tennessee
+14% projected growth
Job Description
Job Summary We are seeking a dynamic and organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your proactive approach and technical proficiency will ensure smooth office management and efficient communication across all departments. This position offers an exciting opportunity to contribute to a professional environment where your organizational skills and positive attitude make a lasting impact. Duties Greet visitors and clients warmly, ensuring a professional and friendly first impression Manage multi-line phone systems, directing calls accurately and courteously Schedule appointments, coordinate calendars, and assist with meeting arrangements Maintain organized filing systems, including digital spreadsheets and paper records Handle data entry tasks with precision using Microsoft Office, Google Workspace, and other productivity software Support office management activities such as supply ordering, mail distribution, and general administrative tasks Provide customer support by answering inquiries promptly and professionally while practicing excellent phone etiquette Requirements Proven experience in office management or as a front desk receptionist with clerical experience Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills Familiarity with QuickBooks for basic bookkeeping tasks is preferred Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Bilingual abilities are highly desirable to serve diverse client needs effectively Exceptional communication skills both via phone and in person, demonstrating professionalism and courtesy Experience with multi-line phone systems, calendar management, and proofreading documents is advantageous Knowledge of office procedures such as filing, document processing, and client communication techniques Join our team to be the friendly face that keeps our office running smoothly! We value energetic individuals who thrive on organization, customer service excellence, and technical proficiency. This paid position offers an engaging work environment where your skills directly contribute to our success.