A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Job Summary Are you looking for a life-changing career with growth opportunity? Are you willing to continually develop your abilities and enhance your animal awareness through ongoing training? Are you happy, joyful, and detail-oriented? Companion Animal Hospital of Lewisburg TN is looking for one (1) Client Care Team member to join our team.
Ideal candidate attributes:
A person with verifiable years of veterinary experience has the potential for greater hourly compensation and full time employment. Mature, Reliable, Responsible Receptionist Experience with Prioritization Experience Experience in a professional office environment Self-driven, Accountable, Experienced multi-tasker Quick Learner , Comfortable with software Comfortable handling cash, credit and payment plan transactions Desire and Willingness to Learn Team Oriented, Honest, Willing to Acknowledge Mistakes Hard working, Client Focused, Service attitude Can Learn Multiple Products, Veterinary Terminology and can Communicate both Effectively Happy and Willing to Share It Successful candidates must have successfully performed client-facing, client focused, payment transactions and communication responsibilities within a professional office environment. They must also successfully pass a drug test to be paid at our expense.
Responsibilities include:
Greet and welcome guests and patients in a friendly and professional manner Answer and professionally engage all client telephone communications Answer and professionally engage all client SMS communications Answer and professionally engage internal radio and SMS communications Organize and schedule appointments Create and complete internal and external forms, documents, etc., clearly, accurately and on a timely basis Clearly and eagerly communicate extensive product information and benefits Maintain, update, and organize client records Take payments, balance cash drawer, make change, create payment plans and provide receipts Cheerfully and accurately educate clients on over-the-counter offerings, food, treats and more Maintain office cleanliness and organization of resources Accurately scan, organize, collate, and upload documents Qualifications 2-3 years experience successfully working in a busy, professional veterinary environment Able to work a flexible schedule, 26-30 hours per week Able and willing to work at least two Saturdays per month Excellent math skills are necessary Strong experience using computers necessary Excellent verbal and written communication skills are necessary Excellent customer service skills and courteous, professional phone skills are required Experienced in working in a fast-paced environment with changing priorities Time-management and organizational skills are necessary Attendance reliability and punctuality are critical Ability to professionally deal with the occasional upset, irrational client Ability to provide previous employment references and able to speak to your experience with all the above. By applying for this job, you agree to receive periodic text messages from this employer and Indeed about your pending job application and you agree to be responsive to these messages. Opt out anytime. Msg & data rates may apply Join our team where you can make a difference in the lives of pets and their owners while working in a supportive environment with elevated expectations that value your contributions!
Job Type:
Part-time Pay:
$13.00 - $14.00 per hour
Benefits:
401(k) matching Employee discount Professional development assistance Tuition reimbursement Uniform allowance
