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VIP Sports Getaway

Administrative Assistant/ Receptionist

Entry-Level JobVerifiedNo experience needed

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$32,431 / year median in Texas

+11% projected growth

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Job Description

POSITION SUMMARY VIP
Sports Getaway is seeking a professional, organized, and dependable Administrative Assistant / Receptionist to serve as a key point of contact for our office and provide administrative support across the organization. This position is often the first interaction employees, clients, vendors, visitors, and other business contacts have with VIP Sports Getaway. The ideal candidate will bring a welcoming and professional presence, excellent communication skills, strong attention to detail, and the ability to manage multiple priorities while maintaining confidentiality. The Administrative Assistant / Receptionist will support day-to-day office operations, coordinate schedules and meetings, maintain organized records, and ensure requests and information are routed promptly to the appropriate department or team member.
KEY RESPONSIBILITIES
Front Office & Communication
  • Serve as a professional and welcoming first point of contact for visitors, callers, vendors, employees, and other business contacts.
  • Answer, screen, and route incoming telephone calls and general inquiries to the appropriate person or department.
  • Receive and appropriately distribute mail, deliveries, correspondence, and documents.
  • Respond to routine questions and provide general information in a courteous and professional manner.
  • Identify urgent or sensitive matters and promptly escalate them to the appropriate member of leadership. Administrative Support
  • Provide general administrative and clerical support to leadership and departments as assigned.
  • Manage calendars, appointments, meeting schedules, and related logistics.
  • Prepare, organize, distribute, and maintain correspondence, documents, files, and other business records.
  • Assist with meeting preparation, including scheduling, gathering materials, coordinating logistics, and tracking assigned follow-up items.
  • Maintain organized electronic and physical filing systems.
  • Assist with ordering and maintaining office supplies and other routine office needs.
  • Perform data entry and other administrative tasks accurately and efficiently. Document & Request Coordination
  • Receive and appropriately route documents and requests related to payroll, human resources, finance, operations, and other business functions.
  • Ensure documents and requests reach the appropriate authorized individual in a timely manner.
  • Track assigned administrative follow-up items and communicate status updates when appropriate.
  • Maintain appropriate boundaries of authority and avoid making commitments or approvals outside the scope of the position. Confidentiality & Professionalism
  • Handle employee, payroll, financial, operational, and other confidential business information with a high level of discretion.
  • Maintain professionalism when dealing with sensitive or confidential situations.
  • Follow established company procedures regarding records, documents, communications, and confidential information.
  • Represent VIP Sports Getaway professionally through all verbal, written, and in-person interactions.
DECISION-MAKING AUTHORITY
This position is responsible for administrative coordination and execution of approved office procedures. The Administrative Assistant / Receptionist may independently handle routine administrative matters within established company guidelines but does not have authority to approve or make final decisions regarding:
  • Payroll or compensation matters
  • Hiring, termination, disciplinary action, or other HR decisions
  • Company spending or financial commitments unless specifically authorized
  • Contracts or agreements on behalf of the company
  • Material operational or policy changes Questions or requests outside the position's authority should be referred to the appropriate department or the
COO. QUALIFICATIONS
  • Previous administrative assistant, receptionist, office support, or similar professional experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Strong attention to detail and accuracy
  • Ability to manage multiple responsibilities and changing priorities
  • Ability to communicate professionally with individuals at all levels of the organization
  • Demonstrated discretion when handling confidential or sensitive information
  • Basic proficiency with computers, email, calendars, word processing, spreadsheets, and other common office systems
  • Ability to work independently while recognizing when an issue should be escalated
  • Dependable attendance and professional workplace conduct Telecommunications & Phone Etiquette Qualifications Ability to learn and operate multi-line corporate phone systems (PBX / VoIP / Google Voice for Business).
Exceptional verbal communication skills, precise diction, and a calm, polite, and authoritative phone demeanor. Demonstrated ability to exercise discretion, screen cold calls, handle demanding clients, and de-escalate sensitive situations with diplomacy. Computer Proficiency & Technical Skills (Google Workspace) Proficiency in Google Workspace platforms (Gmail, Google Calendar, Google Docs, Google Sheets, Google Drive, and Google Meet). Strong digital literacy, including fast and accurate typing skills (50+ WPM preferred). Familiarity with digital visitor management software and cloud document management. Ability to quickly learn internal company software, HR management systems (HRIS), and corporate messaging platforms.
IDEAL CANDIDATE
The ideal candidate is someone who is organized, approachable, dependable, detail-oriented, and comfortable being at the center of a busy office environment. You should enjoy helping people, keeping information organized, following through on details, and making sure the right information gets to the right person. Because this position interacts with multiple areas of the company, discretion, good judgment, and the ability to prioritize are essential. This position also requires the ability to sit for prolonged periods, lift and carry up to 50 lbs., and travel to other company locations as needed to assist with assigned tasks and operational support.
AT-WILL EMPLOYMENT
Employment with VIP Sports Getaway is at will. This means that either the employee or VIP Sports Getaway may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description creates a contract of employment or alters the at-will employment relationship. The company may modify the duties, responsibilities, and requirements of this position as business needs change.
Pay:
$15.00 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person