A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
- The Godsey Law Firm Addison, TX Job Details $18 - $24 an hour 18 hours ago Qualifications Operator switchboards Phone communication Legal office phone management Client rapport building Greeting customers Phone call screening Internal employee customer service Telephone systems 1 year Communication skills Entry level Full Job Description At The Godsey Law Firm, first impressions matter—and you'll be the one making them. We're seeking a professional, detail-oriented, and high-energy Receptionist to manage our busy switchboard and front desk operations. In this role, you are more than the person who answers the phone - you are the frontline representative of our firm, ensuring every caller, visitor, and internal team member experiences courtesy, accuracy, and efficiency from the first point of contact.
WHY YOU'LL LOVE WORKING HERE
•
High-Impact Role :
You are the first connection to our clients, vendor partners, and colleagues, setting the tone for their entire experience with us
Values-Driven Culture :
We live our ACTED values - Accountability, Client First, Teamwork, Excellence, and Diligence - every single day
Clear Expectations & Metrics :
We measure success by the quality and speed of your service, not just your presence at the desk
Team Collaboration :
You'll work closely with firm staff to keep communication flowing, effective, and efficient in the best interests of clients and the firm
WHAT YOU WILL DO
• Answer & Direct Calls with Precision Capture & Relay Messages Accurately Proactively track data to identify & present patterns in need of resolutions Provide an Outstanding Experience via Phone & In Person Support Communication Flow
WHO THRIVES HERE
•
Quick, Accurate Communicators:
You can handle calls and requests rapidly without sacrificing detail
Service-Oriented Professionals:
You know how to make people feel valued, whether in person or on the phone
Highly Organized Multi-Taskers:
You can handle multiple calls, visitors, and tasks at once without dropping the ball.
Calm Under Pressure:
You remain professional even during high call volume or unexpected situations. ACTED in
Action:
You demonstrate Accountability, Client First, Teamwork, Excellence, and Diligence through your work every day.
WHAT WE ARE LOOKING FOR
• 1-3+ years of experience in reception, switchboard, or customer service preferred Strong verbal communication, active listening, and Problem-Solving Skills Proficiency with technology, including phone systems and call management tools Ability to work in a fast-paced, high-volume environment with precision and care Commitment to punctuality, professionalism, and teamwork
READY TO MAKE A GREAT FIRST IMPRESSION - EVERY TIME?
• If you have the professionalism, speed, and attention to detail to represent our firm at the highest level, we want to hear from you.
