Exclusive Furniture is currently looking for a friendly, dependable, and customer-focused individual to join our team as a Full-Time Store Receptionist / Customer Service Representative! We are seeking someone who enjoys working with people, has strong communication skills, and can provide excellent customer service in a fast-paced retail environment. The ideal candidate will be organized, professional, dependable, and comfortable handling both customer-facing and administrative responsibilities.

Responsibilities Include:

Greeting and assisting customers in a friendly and professional manner Providing excellent customer service and helping customers with questions or concerns Answering incoming phone calls and directing calls to the appropriate department or team member Assisting customers with financing options through third-party finance companies Submitting and processing financing applications Collecting and processing customer payments accurately Following up with customers regarding applications, payments, orders, or other customer service needs Maintaining organized customer records and paperwork Filing documents and completing general office and clerical duties Communicating with customers and team members to help ensure a smooth customer experience Assisting with other administrative and store-related duties as needed

Qualifications:

Previous customer service, receptionist, retail, office, or administrative experience is a plus Strong communication and interpersonal skills Friendly and professional attitude Ability to work well with customers and coworkers Strong organizational and time-management skills Comfortable answering phones and handling multiple tasks Basic computer and office skills Ability to handle customer payments and confidential information responsibly Bilingual Spanish/English is a plus! Must be dependable, punctual, and willing to learn If you are a people person who enjoys helping customers and working as part of a team, we would love to hear from you!

Job Type:

Full-time Pay:

From $13.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Application Question(s): This position requires you to work most weekends, are you able to work weekends? This position pays $13 an hour, are you comfortable with this pay?

Work Location:

In person