The Front Desk Clerk is responsible for greeting visitors, answering and directing telephone calls, managing front-office communications, assisting with scheduling and administrative tasks, and supporting the hospice team with day-to-day office operations. Because hospice care involves patients and families who may be experiencing significant emotional challenges, this role requires exceptional compassion, patience, discretion, and professionalism.

Responsibilities:

• Provide administrative support, such as scheduling appointments and managing phone calls.
• Follow HIPAA guidelines to maintain patient confidentiality.

Qualifications:

• Strong attention to detail and excellent organizational skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Ability to work well within a team and collaborate effectively.

Skills:

• Excellent communication skills to effectively interact with healthcare providers and patients.
• Ability to provide exceptional patient service and care during interactions.

Job Type:

Full-time Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person