Benefits:

Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Vision insurance Dental insurance

ABOUT OUR AGENCY

Our agency has been proudly serving the community since 2011 and has grown into a strong, nine-person team built on collaboration, trust, and positivity. Before opening my own agency, I began my career with State Farm in Claims and later transitioned into Marketing, where I developed a passion for helping people protect what matters most. Outside of work, I'm a proud mom of two and love spending time outdoors — camping, hiking, and staying active. Mindset and personal growth are huge parts of both my life and our office culture. I also serve as a Girl Scout troop leader, which allows me to stay connected and give back to the community in a meaningful way. We offer a variety of benefits and perks including health insurance, 401k, and flexible scheduling — especially important for team members with families. We also enjoy occasional team lunches and other ways to celebrate our shared success. Our office culture is team-oriented, supportive, and driven by positivity. We look for individuals who are coachable, upbeat, and eager to grow both personally and professionally. If you value teamwork, communication, and the opportunity to make a real difference, you'll fit right in here.

ROLE DESCRIPTION

Juliana Velez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Bilingual in Spanish Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.