A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
We're seeking a dedicated Front Desk Coordinator to join Lubbock Dental Specialists! The ideal candidate is someone who thrives in a friendly, fast-paced environment and loves making meaningful connections. As the first point of contact in our clinic, our Front Desk Coordinators play a key role in shaping each patient's experience.
Responsibilities include:
Greeting and welcoming patients and families with warmth and professionalism Answering and routing phone calls Checking patients in and out Verifying insurance and processing payments Scheduling and confirming appointments Preparing charts and managing daily administrative tasks Returning patient calls and assisting with questions Supporting team members and providers as needed to ensure smooth clinic flow Your work helps create an environment where patients feel seen, supported, and cared for from the moment they walk in. Full-Time | Monday - Friday | 8:00AM - 5:00PM (Friday schedules vary according to patient schedule)
Required Qualifications:
High school diploma or
GED Preferred Qualifications & Skills:
Bilingual abilities are a plus Previous dental or healthcare experience is beneficial Strong communication skills with the ability to connect with patients and families Detail-oriented, organized, and able to thrive in a fast-paced environment Adaptability, teamwork, and a positive, solution-focused mindset Why Full Smile? At Full Smile Management, we believe exceptional patient care starts with an exceptional team. We support a group of thriving dental practices across Texas, providing comprehensive resources, strong leadership, and a people-first culture that empowers our employees to grow both personally and professionally.
Our mission is simple:
create world-class patient experiences by investing deeply in our people. Whether you're just starting your dental career or looking to advance, we are committed to offering the tools, training, and mentorship you need to succeed.
What sets Full Smile apart:
A robust benefits package that supports your health and well-being Generous paid time off to help you recharge and maintain a healthy work/life balance Hands-on training and mentorship from experienced team leads and providers Clear opportunities for advancement, continuing education, and skill development A workplace culture built on creativity, diversity, collaboration, and compassion Leadership that listens, supports, and champions your professional growth We are proud to cultivate teams who are passionate about serving others, committed to high standards of care, and excited to build meaningful, long-term careers in dentistry. When you join Full Smile, you're not just taking a job, you're joining a community where your success matters! Full Smile Management supports several locally owned dental entities, including Lubbock Dental Specialists, Amarillo Oral and Maxillofacial Surgery, AOMS Pediatric & Children's Dentistry, and Full Smile Dental. All practices share the same ownership and values, operating as one connected system focused on exceptional patient care. Full Smile Management serves as the central support team for these clinics, providing leadership, resources, and guidance to ensure each location runs smoothly and our teams feel supported every step of the way.
Job Type:
Full-time Benefits:
401(k) 401(k) matching AD&D insurance Bereavement leave Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
