Front Desk Coordinator — Angelina Rehabilitation Center (ARC)

Location:

Lufkin, TX Job Type:

Full-time Pay:

$14.00 - $16.00 per hour, based on experience

Schedule:

Monday - Friday, clinic hours About Us Angelina Rehabilitation Center (ARC) is a Medicare-certified outpatient rehabilitation clinic in Lufkin, TX, offering Physical Therapy, Occupational Therapy, and Aquatic Therapy. Our front office team sets the tone for every patient's visit — we're looking for someone who takes that seriously. About the Role As Front Desk Coordinator, you are the first face our patients see when they walk through the door — and often the first voice they hear on the phone. This role requires someone who is consistently professional, friendly, and organized under pressure, with the follow-through to keep our schedule and our collections on track. What You'll Do Greet and check in every patient with warmth and professionalism, every visit Answer phones, schedule appointments, and manage the front office flow Collect patient payments at time of service, including co-pays, deductibles, and balances — this occasionally means confidently asking a patient to pay a large bill Schedule patients through their full Plan of Care so we don't lose visits to scheduling gaps Handle day-to-day front desk administrative tasks as needed

What We're Looking For Required:

Front desk experience in a medical office setting.

ALL CANDIDATES WITHOUT PRIOR EXPERIENCE IN MEDICAL OFFICE WILL NOT BE CONSIDERED

Comfortable and confident having direct conversations with patients about payment Highly organized, dependable, and detail-oriented — someone who follows up A consistently professional, friendly demeanor, even on busy or difficult days Benefits Health insurance Paid time off (PTO) Retirement plan with company match

Pay:

$14.00 - $16.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Retirement plan Vision insurance

Work Location:

In person