Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure Personally checks each guest into the salon using the proper check-in procedures. Register all guests into the salon using proper registration procedures. Ensures that guests and appointments are directed to the appropriate technician in a prompt, professional manner. Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. Addresses caller's requests and/or takes appropriate messages noting caller's name. Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. Responds immediately to member requests, inquiries and concerns. Maintain neat appearance and wear proper uniform attire with nametag while on duty. Reserves time/makes appointments for special occasions Check out guests and collect payment using POS system (will train) Cleans and maintains the front desk area according to Company standards. Follows and reports any safety concerns. Works when scheduled and adheres to company attendance policies. Performs other reasonable work assignments as directed by the General Manager and/or Operations Supervisor to include but not limited to light cleaning dusting and folding towels Qualifications & Requirements Understand Vietnamese to communicate with technicians in the salon Excellent customer service skills are required. Must have a friendly and welcoming personality Ability to communicate effectively with both staff and members. Ability to communicate effectively verbally, non-verbally Functional computer skills are required. Ability to multi-task. Must be able to work a flexible work schedule to include holidays and weekends. Must be able to lift 12lbs repeatedly and stand for extended periods of time Willingness to learn and grow with the team

Locations:

We have 3 locations located in Pearland, Sugar Land, and Memorial area

Houston Job Types:

Full-time, Part-time Pay:

$15.00 - $21.00 per hour

Benefits:

Flexible schedule

Language:

Vietnamese (Required) Ability to

Commute:

Sugar Land, TX 77479 (Required) Ability to

Relocate:

Sugar Land, TX 77479: Relocate before starting work (Required)

Work Location:

In person