A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Serve as receptionist for District Administration Building, provide a friendly and helpful atmosphere for visitors and direct incoming telephone calls in a courteous manner. Requires ability to communicate effectively in English and Spanish.
Qualifications:
Education/Certification:
High school diploma or
GED Special Knowledge/Skills:
Effective organization, communication, and interpersonal skills Ability to multi-task Ability to follow written instructions Ability to operate multi-line phone system Ability to operate a personal computer and software to develop spreadsheets, databases, and perform word processing (such as Microsoft Word & Excel) Ability to speak, read, and write in the Spanish language (Bilingual Required)
Experience:
One to two years of clerical experience in office setting
Major Responsibilities and Duties:
Reception and Phones 1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff. 2. Greet and direct visitors. 3. Maintain visitor log and issue visitor passes. 4. Communicate with parents, employees, students, vendors, community members, and other individuals to answer questions and explain information. 5. Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc as needed. 6. Perform general office duties including faxing, copying, scanning and filing. 7. Maintain computerized files using a personal computer, including reports, employee phone directory, mailing lists, and visitor logs. 8. Maintain confidentiality. 9. Assume responsibility for maintaining the appearance of the front entrance area. 10. Assist in monitoring the security cameras for the administration building. 11. Perform other duties as assigned.
Equipment Used:
Multi-line phone system, personal computer, calculator, printer, copier, shredder, and fax machine.
Maintain emotional control under stress; work with frequent interruptions. Continuous sitting. Working in an office environment and with diverse community groups.
Note:
This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable. Non Discrimination Statement The Waco Independent School District (District) as an equal opportunity educational provider and employer does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or genetic information in educational programs or activities that it operates or in employment matters. The District is required by Title VI and Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, as amended, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, as well as Board policy not to discriminate in such a manner. For information or complaints regarding compliance with the nondiscrimination requirements of Title IX, please email titleixcoordinator@wacoisd.org or contact Waco ISD Assistant Superintendent of Human Resources and/or Waco ISD Coordinator of Student Management at 254-755-9410 and/or Waco ISD Director of Athletics at 254-745-2250. For information or complaints regarding compliance with the nondiscrimination requirements of Title VI and Title VII, as amended, contact Waco ISD Assistant Superintendent of Human Resources at 254-755-9410. For information or complaints regarding compliance with the nondiscrimination requirements of Section 504 or the Rehabilitation Act of 1973, as amended, contact Waco ISD Director of Special Education at 254-755-9431 or; P.O. Box 27, Waco, TX, 76703.
