A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; provide general clerical support for the efficient operation of the central administration office.
Qualifications:
Education/Certification:
High school diploma or
GED Special Knowledge/Skills:
Ability to operate multi-line phone system Effective public relations, organization, communication, and interpersonal skills Ability to speak, read, and understand English Ability to read and comprehend instructions Ability to effectively present information in one-on-one situations Proficient in keyboarding, 10-key numerical data entry, and file maintenance
Experience:
Two years clerical experience in office setting preferred
Major Responsibilities and Duties:
Reception and Phones Receive and direct incoming calls, take reliable messages, and route to appropriate staff. Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security. Maintain visitor log and issue visitor passes. Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues. Receive deliveries and disseminate materials and information to the appropriate parties. Other Provide clerical assistance as needed. Compile, maintain, and file all reports, records, and other documents as required. Maintain confidentiality. Follow district safety protocols and emergency procedures. Other duties as assigned.
