Front Desk Evening and Saturday Receptionist Arcadia Counseling - 3.9 Lehi, UT Job Details Part-time $17 - $20 an hour 1 hour ago Benefits Paid time off 401(k) matching Gym membership Opportunities for advancement Flexible schedule Qualifications Insurance third-party billing Customer records maintenance Office activity coordination Client onboarding HIPAA compliance Email customer support Maintaining an organized workspace Account maintenance Phone communication Computer literacy Writing skills Greeting customers HIPAA Client file management Answering guest questions Administrative experience Managing clients in a customer support role Medical administrative support Task prioritization Organizational skills Clerical experience Handling patient inquiries Clinical confidentiality policies Communication skills Technical Proficiency Patient scheduling via phone Entry level Office phone management Time management Customer data entry Full Job Description Arcadia Counseling in Lehi is seeking a part-time evening receptionist to work 4:00 PM to 9:30 PM, Monday through Thursday, as well as occasional Saturdays at the Lindon location between 7:30 AM and 4:30 PM. In this role, you will perform various administrative and clerical tasks at our front desk and serve as the first point of contact for our customers. Your duties will primarily involve providing administrative support to our therapists and clients, which includes answering phone calls, responding to emails and texts, onboarding customers, and handling billing. To be successful in this position, you should have a friendly demeanor, as customer service is a key aspect of the role. You must be able to manage emergencies promptly and effectively while also streamlining office operations. Multitasking skills are essential for success in this position. Ultimately, your responsibilities as a receptionist will include ensuring that the front desk welcomes guests warmly and executes all administrative tasks to the highest standards. Students interested in pursuing counseling, psychology, social work, healthcare, or a related field are encouraged to apply. This position can provide valuable experience working in a professional behavioral health setting. Responsibilities Welcome clients and provide a warm, professional front-desk experience Communicate promptly with therapists and clients through phone calls, texts, and emails Manage therapist calendars, schedule clients, onboard new customers, and verify insurance benefits Provide basic and accurate information in-person and via phone/text Update and maintain accurate client information in our company platform Follow established procedures for privacy, confidentiality, and HIPAA compliance Maintain an organized and professional reception area Skills Previous customer service, receptionist, administrative, healthcare, or office experience Proficiency with computers, websites, technology Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills, with an eye for detail Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Ability to reliably work scheduled evening shifts

Bonus Skills:

Experience in the Mental Health Industry Experience with SimplePractice Experience with

Insurance Billing Part Time Benefits:

Paid time off 401(k) 401(k) matching Flexible schedule Gym membership Opportunities for advancement yqmfK3a07F