Office Receptionist and Service Coordinator

Office Receptionist and Service Coordinator Orem, UT Job Details Full-time $15 - $18 an hour 1 day ago Benefits Dental insurance Vision insurance 401(k) matching Paid sick time Qualifications Google Workspace Google Sheets Maintaining an organized workspace Phone communication Administrative experience High school diploma or GED Salesforce Cloud Conflict management Multi-line phone systems Clerical experience CRM system proficiency Productivity software Appointment scheduling Clean workspace maintenance Entry level Client interaction via phone calls Full Job Description Job Summary We are looking for a reliable, high-energy Office Assistant to be the face and voice of our Orem location! This is a fast-paced role perfect for someone who loves interacting with people and staying organized. You will manage everything from the front desk and multi-line phones to service scheduling and showroom upkeep. If you are tech-savvy, personable, and enjoy a variety of tasks throughout the day, we'd love to have you on the team!

Hours & Schedule Shift:

Monday - Friday, 8:00 AM to 4:30 PM (40 hours per week).

Key Responsibilities Communication:

Manage multi-line phone systems, transfer calls, take detailed messages, and perform customer callbacks.

Coordination:

Schedule service and warranty appointments; write up work orders and manage service leads.

Administrative:

Maintain office organization, manage calendars, order supplies, and assist with clerical product receiving.

Operations:

Manage local errands and ensure the showroom is clean, professional, and inviting for guests.

Technology:

Use Microsoft Office Suite and Google Sheets daily (Salesforce experience is a major plus!).

Qualifications & Requirements Education:

High School Diploma or equivalent required.

Experience:

Prior experience in a service-oriented or administrative role preferred.

Skills:

Intermediate proficiency in Microsoft Office and Google Workspace; ability to learn new CRM software quickly.

Attributes:

Strong conflict-resolution skills and a professional demeanor when assisting "tough" customers.

Physical Demands:

Ability to sit or stand for extended periods, perform errands, and occasionally lift up to 25 lbs for inventory/office supplies. Benefits After 90

Days:

Paid Sick Days, Paid Vacation, and access to Health, Vision, and Dental insurance. After 6

Months:

Matching 401(k) Retirement Plan. Legal Disclosures Equal Employment Opportunity (EEO)

Statement:

[Company Name] is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

At-Will Employment:

Employment with [Company Name] is "at-will," meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.

Reasonable Accommodation:

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act (ADA) and certain state or local laws. Please inform us if you need assistance completing this application or performing the essential functions of the job.