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Nova Collision Center

Front Desk Receptionist

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Job Description

We are a family-owned business seeking an immediate hire for a highly-motivated, customer-oriented Receptionist for one of the largest collision center in Centreville and Fairfax, VA. You must excel in customer service and thrive in a busy, fast-paced environment. There is a lot of pride that goes into our work, and we expect the same mindset from any new hire looking to be a party of our team and family. We are looking for a full-time candidate who can work Monday through Friday from 8:00AM to 6:00 PM, and every other Saturday from 8:00AM to 2:00 PM. Responsibilities include, but are not limited to: Planning and scheduling customer appointments Greeting and assisting customers Working with various insurance companies throughout the repair process as needed Answering phone calls and transferring to the appropriate estimator or service advisor Performing other office tasks as requested
Qualifications:
Being bilingual (English/Spanish OR English/Korean) is highly preferred, but not required At least One year of Body Shop or Collision Center experience is highly preferred Excellent phone etiquette Ability to prioritize, multitask, and stay focused in busy, high-pressure situations Excellent written and verbal communication skills Strong time management skills Strong organizational skills Reliable transportation
Job Type:
Full-time Pay:
From $21.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Office:
1 year (Preferred)
Customer Service:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance