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Montclair Physical Therapy/Body Works Physical Therapy
Physical Therapy Technician/Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Virginia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,620 / year median in Virginia
+5% projected growth
Job Description
Overview Join our healthcare team as a Physical Therapy Technician/Receptionist, where you will play a vital role in supporting patient care and ensuring smooth clinic operations. This position offers an opportunity to combine hands-on patient assistance with front-office responsibilities in a professional, compassionate environment. You will be instrumental in helping patients recover, learn exercises, and improve their quality of life while maintaining an organized and welcoming clinic setting. Responsibilities Greet patients warmly and assist with check-in procedures. Prepare treatment areas, set up equipment, and assist physical therapists during therapy sessions to facilitate effective patient care. Collect patient information, update medical records, and manage appointment scheduling efficiently using clinic management systems. Provide basic patient care support such as explaining procedures, assisting with exercises, and monitoring patient comfort during therapy sessions. Maintain cleanliness and organization of treatment areas and common areas to uphold safety standards and promote a welcoming environment. Answer phone calls promptly, address patient inquiries, and coordinate appointment scheduling or follow-up visits. Support administrative tasks including scanning and taking patient copayments. Skills Strong customer service skills Phone etiquette Ability to multitask in a fast-paced environment Strong commitment to patient service with excellent communication skills. Knowledge of human physiology, anatomy, and medical terminology relevant to physical therapy is a plus, but not required. Previous hospital or outpatient clinic experience, particularly in orthopedics, geriatrics, or post-acute care settings, is a plus, but not required. Experience working with diverse patient populations such as elderly individuals or those recovering from surgery or injury is a plus, but not required.