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OC
Oliver Chiropractic and Acupuncture
Front Desk Staff
Career Insights for Receptionist
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Based on Virginia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,620 / year median in Virginia
+5% projected growth
Job Description
Job Summary We are seeking a dedicated and professional Front Desk Staff member to serve as the first point of contact for visitors and clients. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. As a Front Desk Staff member, you will manage front office operations, handle multi-line phone systems, and provide exceptional customer service to ensure smooth daily activities and positive client interactions. Responsibilities Greet visitors and clients warmly, providing a professional and friendly first impression. Answer and direct incoming phone calls using multi-line phone systems with proper phone etiquette. Manage appointment scheduling, calendar coordination, and maintain accurate records of visitor logs. Handle clerical tasks such as data entry, proofreading documents, and maintaining office supplies inventory. Assist with office management duties including filing, photocopying, and organizing correspondence. Support administrative staff with personal assistant tasks and client communication as needed. Ensure the reception area remains tidy, organized, and welcoming at all times. Provide customer support by addressing inquiries promptly and professionally. Requirements Proven office management or administrative experience in a professional setting. Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer literacy. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional customer service skills with experience in phone reception and client communication. Bilingual abilities are highly desirable to serve diverse clientele effectively. Previous experience working at a front desk or in clerical roles is preferred. Demonstrated ability to handle multi-line phone systems with professionalism and courtesy. Strong typing, proofreading, and time management skills to ensure accuracy and efficiency. Join our team as a Front Desk Staff member to create a positive environment that supports seamless office operations while delivering outstanding service to clients and visitors alike!