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La Quinta Inn & Suites Manassas- Dulles Airport
Front Desk Agent
Career Insights for Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,620 / year median in Virginia
+5% projected growth
Job Description
Job Overview We are seeking a dynamic and friendly Front Desk Agent at the La Quinta INn & Suites Manassas- Dulles Airport to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism. Responsibilities Greet visitors, clients, and staff warmly, ensuring a positive experience from the moment they arrive Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle appointment scheduling, calendar management, and coordinate meetings using tools like Google Workspace and Microsoft Office Perform data entry, filing, and maintain accurate records to support office operations and administrative needs Assist with clerical tasks such as proofreading documents, managing correspondence, and supporting bookkeeping activities using QuickBooks or similar software Support office management duties including supply inventory, maintaining cleanliness of the reception area, and organizing files Provide customer support by addressing inquiries promptly and professionally in person or via phone or email Qualifications Proven experience in office management, clerical support, or as a receptionist in a fast-paced environment Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills Excellent organizational skills with the ability to multitask effectively and prioritize responsibilities Bilingual abilities are highly desirable to serve diverse client needs Prior experience with front desk operations, medical or dental receptionist duties is a plus Demonstrated customer service excellence with professional phone etiquette and interpersonal skills Knowledge of bookkeeping or bookkeeping software such as QuickBooks is advantageous Ability to handle confidential information discreetly while maintaining accuracy in recordkeeping Join us in creating a welcoming environment where professionalism meets energetic service! This role offers an engaging opportunity for motivated individuals eager to grow their administrative expertise while making a meaningful impact every day.