Required Education

• High School Diploma or EquivalentPreferred Education
• Associate's Degree or Bachelor's Degree preferred
• Equivalent combination of education and experience will be consideredRequired Qualifications
• Minimum 2 years of receptionist, front desk, or customer-facing administrative experience
• Proficiency in Microsoft Office 365, including: oMicrosoft TeamsoMicrosoft WordoMicrosoft Excel (basic)oMicrosoft PowerPoint
• Strong verbal and written communication skills
• Professional demeanor and excellent customer service skills
• Ability to interact effectively with clients, visitors, management, and staff
• Strong organizational and multitasking abilities
• Ability to work independently and take initiative
• Comfortable working in a fast-paced professional office environment
• Ability to successfully complete required fingerprinting and background screeningPreferred Qualifications
• Experience supporting financial services, insurance, or professional office environments
• Experience coordinating meetings, conference rooms, and office events
• Experience providing administrative and office supportJob OverviewThe Receptionist serves as the first point of contact for clients, agents, field management, and visitors.

This individual is responsible for creating a positive and professional first impression while managing front desk operations, coordinating office activities, and supporting day-to-day administrative functions.

The ideal candidate is polished, highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced office environment. Strong communication skills, professionalism, and attention to detail are essential for success in this role.

Job DutiesFront Desk Operations

• Greet and assist clients, agents, visitors, and field management personnel
• Maintain a professional and welcoming reception area
• Serve as the primary point of contact for office visitors
• Manage visitor sign-in and guest access proceduresCustomer Service & Communications
• Answer incoming phone calls and direct inquiries appropriately
• Respond to emails and communications professionally and promptly
• Provide outstanding customer service to internal and external customers
• Maintain ongoing communication with leadership and staff through Microsoft TeamsMeeting & Conference Coordination
• Schedule and reserve conference rooms
• Coordinate meeting logistics and room availability
• Assist with meeting preparation and setup
• Support internal and external meetings as neededAdministrative Support
• Provide general administrative support to the office
• Assist with ad hoc projects and office-related tasks
• Support document preparation, printing, and distribution
• Maintain office records and administrative files as neededEvent & Office Support
• Assist with event logistics and coordination
• Coordinate catering and guest accommodations
• Support room setup and breakdown for meetings and events
• Ensure office facilities remain organized and professionalTechnology & Facilities Assistance
• Provide basic troubleshooting support for office-related issues
• Coordinate with technical support resources regarding Wi-Fi or technology concerns
• Assist staff with office equipment and conference room technology when needed
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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