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Dentists of Richmond

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

Overview We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. This vital role involves providing exceptional customer service and ensuring smooth office functionality. The ideal candidate will be highly organized, tech-savvy, and possess excellent communication skills to create a positive first impression for visitors and clients alike. This paid position offers an engaging environment where your organizational talents and interpersonal skills will make a meaningful impact every day. Duties Greet visitors, clients, and vendors with a friendly and professional demeanor, ensuring they feel welcomed and valued. Manage multi-line phone systems to answer inquiries, transfer calls efficiently, and provide accurate information Maintaining your column of patients and ensuring it is consistently full. Utilize office management software such as Eaglesoft. Skills Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional customer service skills with a focus on phone etiquette and client communication Bilingual abilities are highly desirable to serve diverse client needs effectively

• Technical proficiency in office management systems, multi-line phone systems, and general clerical software Proven experience in office or administrative roles demonstrating strong time management and productivity skills Attention to detail for proofreading documents and maintaining accurate records Experience with personal assistant duties such as calendar management and scheduling appointments Join our team where your proactive approach and friendly professionalism will help create a welcoming atmosphere while supporting our daily operations. We value dedicated individuals who thrive on organization, communication, and delivering outstanding customer support.

Pay:

$20.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person