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HC
Health Check Urgent Care
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Virginia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,620 / year median in Virginia
+5% projected growth
Job Description
Front Desk Receptionist - Health Check Urgent Care Job Summary Health Check Urgent Care is seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. This position is responsible for providing outstanding customer service while managing front office operations in a fast-paced urgent care environment. The ideal candidate has excellent communication skills, enjoys helping people, and can multitask efficiently.
Responsibilities:
- Greet patients and visitors in a professional and welcoming manner.
- Register patients and verify demographic and insurance information.
- Schedule appointments and manage patient check-in and check-out.
- Collect copayments and process payments accurately.
- Answer multi-line phone calls and respond to patient inquiries.
- Scan and upload patient documents into the electronic medical record (EMR).
- Coordinate with providers and clinical staff to ensure smooth patient flow.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Perform general administrative duties, including filing, faxing, and maintaining office supplies.
Skills:
- High school diploma or equivalent required.
- Strong computer literacy with technical proficiency in office management systems and data entry applications
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional customer service skills with clear phone communication and professional phone etiquette
- Previous customer service, receptionist, or medical office experience is preferred but not required.
- Strong communication, organizational, and computer skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Willingness to learn and work as part of a team.
- Experience with Experity or other EMR software is not required, we provide comprehensive on the job training.