Front Desk Coordinator Panacea Behavioral Health & Wellness Center Virginia Beach, VA Job Details Full-time $18 - $20 an hour 3 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Qualifications Computer operation Google Workspace Private practice experience Microsoft Outlook Computer literacy Health insurance Organizational skills Multi-line phone systems Medical receptionist Full Job Description We are seeking a Patient centered and highly organized Front Desk Coordinator to join our team! In this pivotal role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a welcoming and efficient front office environment. You will drive will drive exceptional customer service, streamline administrative operations, and support office management functions. This is an exciting opportunity for a proactive professional with strong communication skills, multitasking ability, and a passion for creating a positive office experience. Coordinate front desk activities to ensure smooth daily operations and excellent customer service. Manage multi-line phone systems, direct calls accurately, and handle inquiries with professionalism and warmth. Appointment scheduling and calendar management Obtain and update insurance eligibility for services. Collection of time of service and past balances. Maintain office supplies inventory, organize filing systems, and ensure all clerical tasks such as data entry, proofreading, and document management are completed efficiently. Utilize computer skills across Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare reports, correspondence, and presentations. Uphold phone etiquette standards while delivering exceptional customer support via in-person interactions or over the phone. Perform general administrative duties such as filing, data entry, proofreading documents, and maintaining accurate records. At least one year experience in a medical office front desk position. Behavioral health private practice experience preferred. Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting. Excellent computer literacy including proficiency in Microsoft Office Suite, Google Workspace, data entry tools, and familiarity with QuickBooks is preferred. Demonstrated customer service expertise with excellent phone etiquette and interpersonal skills. Experience handling multi-line phone systems, calendar management, filing systems, and proofing documents will set candidates apart. Experience with athena preferred but not required

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Application Question(s): Will you be able to reliably commute to either office location 23455 or 23464 Virginia Beach, VA? Please give 2-3 dates/times you are available for a telephone introduction call,

Experience:

medical front desk: 1 year (Required)

Work Location:

In person