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Courtyard Williamsburg

Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed

Pay: $15–$17/hr

Posted: 3 weeks ago

Location: Williamsburg, VA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

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Based on Virginia data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

Customer Service Skills:

Exceptional interpersonal and communication skills to provide a warm and welcoming experience for all guests.

Professional Appearance:

Maintain a neat, professional appearance in accordance with Marriott brand standards.

Experience:

Previous experience in a front desk, hospitality, or customer service role preferred.

Technical Skills:

Proficiency with hotel property management systems (PMS), reservation software, and basic computer applications (MS Office).

Multitasking:

Ability to handle multiple tasks efficiently in a fast-paced environment.

Problem-Solving:

Strong problem-solving skills to address guest inquiries, complaints, and special requests with professionalism and tact. Attention to

Detail:

Accuracy in handling reservations, check-ins/check-outs, billing, and cash handling.

Availability:

Flexible schedule including evenings, weekends, and holidays as required.

Team Player:

Willingness to collaborate with housekeeping, maintenance, and management teams to ensure a seamless guest experience. Bilingual (Preferred): Fluency in English and a second language is a plus to better assist diverse guests.

Physical Requirements:

Ability to stand for extended periods and occasionally lift up to 25 lbs.

Job Types:

Full-time, Part-time Pay:

$15.00 - $17.00 per hour

Work Location:

In person