Shenandoah Urologic Specialists, located in Winchester, Virginia, is a dedicated urology practice committed to providing high-quality care. Our mission is centered around delivering a healthcare experience that is personal, transparent, and convenient for our patients. We are currently seeking a front desk coordinator to join our team, contributing significantly to the success of our organization. A pleasant personality is essential for this patient-focused role paired with strong work ethic.

Responsibilities:

Greeting and Check-In :

Warmly welcoming patients, verifying their information, and checking them in for appointments.

Appointment Scheduling :

Managing appointment calendars, scheduling patient visits, and arranging follow-up appointments.

Handling Phone Calls :

Answering phone calls, addressing inquiries, scheduling appointments, and routing calls to the appropriate staff members.

Patient Registration :

Collecting and entering patient demographic and insurance information accurately into the system.

Insurance Verification :

Verifying patient insurance coverage, explaining insurance details to patients, and collecting copays or outstanding balances.

Medical Records Maintenance :

Ensuring proper documentation and organization of patient records, including filing, scanning, and updating information as needed.

Administrative Suppor t:

Assisting with administrative tasks such as maintaining office supplies, handling mail, and supporting other staff as required.

Patient Assistance :

Providing information, directions, and support to patients and their families during their visit.

Adherence to Policie s:

Adhering to privacy regulations (like HIPAA), office protocols, and maintaining confidentiality of patient information.

Collaboration :

Communicating effectively with medical staff, nurses, and providers to ensure smooth patient flow and office operations.

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) Paid time off

Experience:

Medical receptionist: 1 year (Preferred)

Work Location:

In person