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Malav Inc.

Front Desk Associate

Job Description

Overview We are seeking a dynamic and friendly Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Answer multi-line phone systems promptly and professionally, directing calls efficiently Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools Handle data entry tasks with accuracy, including filing, updating spreadsheets, and maintaining records Support office management duties such as organizing supplies, managing correspondence, and overseeing filing systems Provide customer support by addressing inquiries via phone or in person with excellent phone etiquette and communication skills Assist with basic bookkeeping tasks using QuickBooks or similar accounting software when needed Requirements Proven clerical experience with strong office management skills in a fast-paced environment Excellent computer literacy, including proficiency in Microsoft Office (Word, Excel) and Google Workspace applications Strong organizational skills with the ability to multitask effectively and prioritize tasks efficiently Exceptional customer service skills with a friendly demeanor and professional phone communication abilities Bilingual abilities are highly desirable to serve diverse client needs effectively Experience with multi-line phone systems, data entry, filing, and proofreading is preferred Knowledge of office equipment such as scanners, copiers, and fax machines is advantageous Previous experience as a receptionist, medical or dental receptionist, or personal assistant is a plus Ability to handle confidential information discreetly while maintaining high productivity standards Join us as a Front Desk Associate to bring energy, professionalism, and organization to our team. Your proactive attitude will help foster an inviting atmosphere where clients feel valued and supported from their first interaction. We look forward to welcoming someone eager to grow their administrative expertise in a vibrant work environment!
Pay:
$16.00 - $17.00 per hour Expected hours: 35.0 - 40.0 per week
Work Location:
In person

Benefits

  • Dental Insurance

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,656 / year median in Vermont

+8% projected growth

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