Overview Join our dynamic veterinary team as a Veterinary Receptionist and become the welcoming face of our animal care facility! This energetic role combines exceptional customer service with vital administrative support, ensuring smooth operations and happy pet owners. You'll be the first point of contact for clients, providing friendly assistance while coordinating appointments, managing medical records, and supporting veterinary staff. Your enthusiasm and organizational skills will help create a positive environment where animals and their owners feel cared for and confident in our services. Duties Greet clients warmly, schedule appointments, and manage check-in/check-out procedures with efficiency and professionalism Handle billing and pet payment collections accurately and securely Maintain detailed patient records, update veterinary charts Assist with animal handling tasks such as kennel management, pet grooming coordination, and basic animal restraint when needed Support veterinary staff with laboratory sample processing, medication inventory management, and aseptic techniques during procedures Communicate clearly with pet owners about treatment plans, post-visit instructions, and upcoming appointments Manage phone inquiries promptly, directing calls to appropriate team members and providing essential information to clients Requirements Previous experience in veterinary or animal care settings is highly desirable. Previous customer service experience would be ideal. Strong organizational skills with attention to detail for record keeping and appointment scheduling Excellent communication skills to interact effectively with clients and team members Ability to work efficiently in a fast-paced environment while maintaining a positive attitude Our mission statement and Core values are listed below. These are values are the heartbeat of who we are.

Mission statement:

Our mission is to deliver high-quality veterinary care that prioritizes the human animal bond, happiness, and health of each pet. We achieve this through a compassionate approach, efficient practice, and a strong emphasis on teamwork and communication. We believe in working closely with pet owners to ensure that every animal receives the best possible care and attention.

Clinic Moto:

Serving Animals, Caring for people. We believe in treating your pet like they're our own.

Core Values:

Excellence:

We will always strive for excellence in everything we do.

Accountability:

The practice of being held to a certain standard of excellence.

Efficiency :

Producing desired results without wasting materials, time, or energy.

Compassion :

Showing or having mercy, sympathy, or empathy for what another person is going through.

Teamwork :

Effective teamwork has the potential to bring out the best in individuals, leading to enhanced motivation, creativity, and production.

Communication:

Strong relationships are based on trust and communication. We will always look for ways to improve the way we communicate with everyone we interact with. Join us to make a difference in the lives of animals and their owners! We are committed to fostering a supportive workplace where your skills grow alongside your passion for animal care. All roles are paid positions that contribute directly to the health and happiness of our furry friends. Apply here or in person our address is 1552 5th Street, Clarkston, WA. Phone number (509) 758-5022. We look finding to meeting our next team member!

Pay:

$18.00 - $18.50 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person