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Sumner Specialized Physical Therapy, PLLC
Front Office Receptionist
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Based on Washington data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,752 / year median in Washington
+3% projected growth
Job Description
We are looking to hire a Front Office Assistant who is an asset to our team experience. We are specifically looking for a person who can run a front office proficiently while giving the absolute best attention to our clients. A person previously working in a physical therapy, dental, or professional setting in this specific or complementary role will be given priority. Skills we are
SPECIFICALLY
looking for:- Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes
- Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer
- Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered
- Provide a warm and welcoming greeting to patients when they arrive in the clinic
- Organization and planning: plans and organizes, schedules and budgets in an efficient, productive manner, focuses on key priorities
- Follows through on commitments lives up to verbal and written agreements regardless of personal cost
- Demonstrates an ability to quickly and proficiently understand and absorb new information
- Attention to detail: does not let important details slip through the cracks